How do I remove my SIM card?

Locate the SIM card slot. For Android devices and iPhones, the SIM card slot is located on the right edge along the side of the device. You’ll need to insert a SIM card removal tool (or bend a paperclip to make it straight) and insert it into the small-sized hole next to the SIM card slot.

Push the tool into the hold and it will discharge the SIM card tray from the phone. Remove the SIM card from the tray and push back in the tray so that it is flush with the side of the phone again.

You can keep the SIM card for your new phone or discard it. Any SIM card that we receive inside a phone we will discard.


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