It typically takes 3-5 business days for items to reach us once they have been shipped, depending on which shipping method you chose.
Box and prepaid label:
- We will include a 2-day priority mail return label inside the box that is sent out to you. Once you send the device to us, it will arrive within 2-3 business days. We are located in Newport Beach, California and most packages arrive to us within 2 days.
Prepaid label only
- If you choose to use your own box, you’ll be emailed a UPS ground return label immediately after your sale. Depending where you are located, it will take 3-5 business days for the product to reach us here in Newport Beach. You can always track the order by making note of the tracking number or by tracking your order on our homepage.